Landpack offers a variety of services to add value to the customer’s experience. These services include Planning, Application Evaluation, Engineering, Manufacturing, Installation, Commissioning, Machinery Rebuild, Quality Assurance, Maintenance, Training, Parts and Service Support…
Pre-Sales Service
● Free Packaging Solutions
Inquiry and consulting support, professional packing solution for free
● Machine Video Reference
Packing Machine videos for your reference.
● Sample Packing Testing
Sample packing testing support.
● View our Factory
Welcome to visit our factory
After-Sales Service
● Technical Manuals and Video
Our operating manuals and illustrated machine parts manuals are provided with each new machine And our complete machine installation video.
● Online Help
If any problems happend and you can not find out the solutions, Telecom or Online face to face communication available 24 hours.
● Field service
Our factory trained technicians can be sent to your country for machine installation, emergency service, machine upgrade installations and regular maintenance.
● Warranty
The machine will have One year guaranty for machine, Two years guaranty for electrical part. During the warranty year if any of the parts broken not by man-made. We will free charge to replace the new one to you.
The warranty will begin after the machine send out we received the B/L.
● Maintenance
We are ready to propose a maintenance plan for your machines, safety precautions, … to minimize machine stops and increasy the reliability.